Job Description

Make a Difference in YOUR Career!

Our vision is both simple and ambitious: to put our drinks on every table.

We are the leading global independent beverage solutions provider. We serve a broad range of national and international retailers as well as Global, National and Emerging (GNE) brands. Our products are distributed worldwide from our production sites in Europe, North America, and Australia. Although our own branding may not appear on the labels of the beverages we produce, there is a good chance you are reading this while sipping one of our drinks.

Our ambition is to continually improve and it’s what keeps us at the top of our game. We are solutions-based. We are innovative. We seek out new challenges and conquer them. This is our company ethos, but it’s our people’s too: Refresco is at the cutting edge of a fast-moving industry because we have passionate people pushing the boundaries of what’s best.

Stop and think: how would YOU put our drinks on every table?

Summary Description:

The AR Supervisor - Credit & Collections is responsible for leading a team in optimizing cash flow collections and minimizing financial risk for Refresco Beverages North America (US and Canada). The key objectives for this role are to support the commercial team, minimize credit losses and maximize return on cash through effective collections management. In this role, it is important to be customer focused, think strategically, build relationships, leading by example and being results focused. The Supervisor leads the Credit & Collections team of 5 people, contributing to creating a great place to work, driving an efficient and effective credit and collections process, striving for continuous improvement and drives performance on financial targets. The Credit and Collections Supervisor reports to the Senior Manager, Accounts Receivable.

Essential Functions:

• Team Management : Supervise and lead the AR collections team, providing guidance, support, training and development to AR Professionals.
• Invoice Collections : Oversee the collection of outstanding invoices to ensure timely payments. Manage collection activities such as negotiating with past-due accounts, referring accounts to collection agencies, and escalating when needed.
• Aging Reports : Prepare and analyze aging reports to monitor overdue accounts and take appropriate actions.
• Cash Forecasting : Manage the preparation, maintenance and communication for accurate cash forecast reporting to predict future cash flows and identify potential risks.
• Root Cause Analysis : Conduct thorough analysis of invoice collection trends to identify root causes and implement corrective actions. Lead AR improvement efforts through action planning, root cause countermeasure with focus on driving improvement in key performance indicators.
• Process Improvements : Continuously look for and implement process improvements to enhance efficiency and effectiveness. Drive improvements to the company’s AR collections and credit management policies and procedures, as well as influence improvements to upstream business processes in the company’s Order-to-Cash cycle.
• Credit Reviews : Manage credit review process for new and existing customers to assess creditworthiness and ensure team compliance with credit review policies and procedures. Review credit applications and manage credit limits.
• Compliance : Ensure adherence and compliance with company policies and procedures, as well as relevant regulations and internal controls.
• Month End : Participation in month end close procedures and the preparation of bad debt analysis. Perform tests for reserve sufficiency and recommend accounting entries to the allowance for doubtful accounts.
• DSO Management : Manage DSO and DSO improvement.
• Projects and Initiatives : Lead AR team in cross-functional projects, reporting and process improvement initiatives.
• Training : Train and mentor team members on AR processes, systems, and best practices. Review, analyze and evaluate departmental needs/requirements related to business systems and user needs.

Required Skills and Competencies:

• Microsoft Office experience (Excel/Word, etc.)
• Exemplary interpersonal/customer service skills
• Excellent verbal and written communication skills
• Demonstrated critical thinking and complex analytical skills
• Strong ability to interact effectively and influence at all levels of the organization
• Demonstrated experience partnering with key stakeholders
• People leadership and talent development experience
• Experience leading/implementing process improvements
• Self-starter with a proven track record of multi-tasking abilities
• Ability to adapt to rapidly changing responsibilities and business requirements
• Highly skilled and proficient at verifying financial, and/or transactional data
• Experience at reviewing customer’s financials and evaluating risk profile.
• Strong understanding of financial and operational controls

Core Competencies Expectations:

• Vision: Actively communicates the direction of the company or department to provide inspiration and context for the day-to-day activities.
• Group Leadership: Guides a group to achieve the defined objectives, ensuring progress, team-spirit and engagement. Leading by example.
• Entrepreneurship: Seeks opportunities and takes the initiative to transform them into business opportunities.
• Working as a team: Works with others towards a joint result, participating and communicating actively, recognizing the different roles in the team and sharing responsibilities.
• Behavioral flexibility: Shows openness to change in terms of attitude and reactions when the situation calls for it.
• Results oriented: Stays focused on the optimal output and results and identifies which steps need to be taken to achieve them.
• Coaching people: Facilitates people development by providing clear behaviorally specific performance feedback and provides suggestions for improvement in a manner that gets the best out of people.

Education and Experience:

• Bachelor’s Degree in Business, Accounting or Finance or related experience in AR roles/functions
• Minimum 2+ years in Supervisory role

Working Conditions:

• Physical – Continuously sitting for prolonged periods, as the job is administrative in nature.
• Visual/Sensory – This position requires attention to detail and the ability to work long hours in front of the computer.
• Work environment – Work and environment fasted paced, requiring ability to remain focused under pressure.
• Mental Stress – There is pronounced pressure from deadlines, project management, accuracy or similar demands.

Working Requirements:

• Based in Tampa corporate office with minimal travel requirements.
• This is an in-office position with 1 day work from home

Competencies:

• Collaborates well with people at all levels of the organization, communicates effectively, resolve conflicts, understands and meets needs of business partners. Consistently delivers results with an entrepreneurial mindset and demonstrates personal initiative and independent motivation to achieve goals and objectives. Attention to detail and the ability to build interpersonal relationships with clients, peers and management.

A Career with Refresco 

Refresco is passionate about empowering leaders who reflect our core values and live by our leadership behaviors. These behaviors encourage effective leadership within the business, and focus on leading courageously, empowering individuals, and driving company growth as one team. Joining our team as a people manager means you’ll be encouraged to evolve as a leader who prioritizes the success of both you and your team, to deliver results, whilst bringing your authentic self to work.

Refresco Beverages US, Inc. offers competitive pay and comprehensive benefits, which include:  

• Medical/Dental/Vision Insurance   
• Health Savings Accounts and Flexible Spending Accounts 
• Life and AD&D Insurance  
• Pet Insurance 
• Legal Benefits 
• 401(k) Savings Plan with Company Match  
• 12 Paid Holidays, Vacation, and Paid Time Off   
• Well-being Benefits  
• Discount and Total Reward Programs 

Join Refresco TODAY and enjoy a rewarding CAREER!   

Any employment agency, person, or entity that submits a résumé to this career site or a hiring manager does so with the understanding that the applicant's résumé will become the property of Refresco Beverages US, Inc.  Refresco Beverages, US Inc., will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person, or entity.  

Employment agencies that have agreements with Refresco Beverages US, Inc., and have been engaged in a search shall submit a résumé to the designated Refresco recruiter or, upon authorization, submit a résumé to this career site to be eligible for placement fees.  

Refresco Beverages US, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law.  

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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