The Technology Training Associate Manager will support sales force education for Zimmer Biomet digital technologies, robotics, and implant solutions.
In this role, you will organize, provide, and follow-up on the training of the sales force and clinical support team for the US. You will be responsible for maximizing company sales and earnings through the successful implementation, management, monitoring, and updates of an effective training and development curriculum, designed to continuously improve the skills, competence and confidence level of our North America sales force.
Act as the educational support expert for assigned products
Develop a multi-layered training program for the sales force and clinical support team (onboarding program, training program, advanced program), including evaluations & certification process.
Organize and deliver training events for the sales force and clinical support team.
Design new eLearning training material in collaboration with the product team (R&D, Marketing, Comm.)
Collaborate with Medical Education to ensure best-in-class customer experience.
Work with global partners to ensure synergy in messaging and training.
Demonstrate the usefulness and efficacy of the training programs through monthly reports.
Provide feedback to the R&D team when required.
Attend product trade shows and training as needed.
This is not an exhaustive list of duties or functions and might not necessarily comprise all of the essential functions for purposes of the Americans with Disabilities Act.
Excellent, demonstrated training and teaching abilities and communication skills.
Excellent, demonstrated abilities with complex products, preferably with medical devices.
Good knowledge of the sales process and ability to communicate with sales reps and surgeons.
Good analytical skills
Demonstrated leadership and the ability to act strategically.
Strong business presentation skills
Perfect English language mastery. Other pertinent language is an asset.
Ability to work without specific direction on daily activities
Proficient computer skills.
Bachelors degree and a minimum of 5 years of relevant experience OR
Masters degree or greater and a minimum of 4 years of relevant experience OR
A minimum of 9 years of relevant experience with no completed degree
Experience at a medical device company, preferred
In-depth knowledge of orthopaedics (Knees and Hips) preferred
Extensive Operating Room experience and interactions with surgeons and sales reps preferred
Teaching experience with adult students preferred
Prior experience with Robotics preferred
Up to 60%
EOE/M/F/Vet/Disability
Expected Compensation Range: $89,607 to $110k plus bonus
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