Job Description

Job Description

Job Description

Leverage. US is a recruiting company specializing in Japanese based companies in US since 2004.

Overview
A Japanese based food manufacturing company is seeking for candidates for inside sales coordinator. This position is an essential member of the sales team, providing administrative, organizational, and communication support to help the department achieve its targets. This role contributes directly to customer satisfaction by ensuring accurate order processing, coordinating sales activities across departments, and delivering a high standard of customer service.

Wage:$18-$20

Working Hour: 8:00am – 5:00pm (1hr lunch break) Mon-Fri

Entry level welcome!

Duties

• Handle orders by phone, email, or mail; verify prices, discounts, and product numbers; resolve customer queries.
• Respond promptly and accurately to incoming emails.
• Ensure customer satisfaction by maintaining accuracy and timely order processing.
• Enter orders into the company’s system and align with customers’ delivery requirements.
• Serve as the primary customer service contact for account or product inquiries.
• Coordinate with manufacturing and logistics teams to confirm delivery dates and quantities.
• Contact customers, schedule appointments, and relay information to sales staff.
• Make follow-up calls to confirm orders and delivery details.
• Maintain sales records for management reporting.
• Prepare reports on:
• Sales by individual representatives
• Sales by product line
• Sales by individual customers
• Collaborate with the Sales team to assess progress and contribute to sales strategy.
• Generate prospect lists and follow up per standard procedures.
• Coordinate with other departments to resolve issues promptly.
• Perform other duties as assigned.

Qualifications

• Strong proficiency in Microsoft Excel, Word, and PowerPoint.
• QuickBooks experience preferred.
• Chinese or Vietnamese bilingual

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