Job Description

Our client is one of the fastest-growing companies in America, and they are looking for a strong Ecommerce Site Merchandise Manager based in LA. Must live in LA since it's 3 days on-site and must come from a high-volume, well-known apparel company. No small companies or startups!

The Role

The Site Merchandising Manager will play a crucial role in driving the online merchandising strategy and influencing the way customers shop. Reporting to the Senior Director of E-Commerce, this role offers a unique opportunity to merge a love of product, data, and the customer experience at a high-growth e-commerce company.

What Youll Do

1. Develop and execute seasonal, limited edition, and evergreen site merchandising initiatives. Build out product categorization, taxonomy, and navigation hierarchy to ensure a first-in-class shopping experience.
2. Evaluate customer shopping paths and understand user behavior by cohort, product performance, and merchandising data to drive impact through strategic and innovative thinking.
3. Set up, analyze, and optimize heatmapping and funnels to gain insights and take action based on user journeys and friction points.
4. Establish KPIs and develop site merchandising dashboards to provide top-level insights to the leadership team.
5. Optimize product recommendations and upsells on PDPs and in the cart to positively affect AOV.
6. Analyze and own site search and collection filtration to enhance the shopping experience.
7. Conduct A/B testing to gain insights that lead to increased conversion rates.
8. Implement site personalization efforts based on customer segments and user groups.
9. Own a holistic site merchandising strategy, led by data and centered on the customer experience.

REQUIRED

1. 6-7+ years of experience in an eCommerce Merchandising role at a high-growth DTC apparel or accessory brand.
2. Strong experience with the ShopifyPlus platform.
3. Expertise in e-commerce analytics and BI tools such as Google Analytics 4, Mouseflow, PowerBI, Glew, Looker, etc., and utilizing them for reporting and dashboards.
4. Experience with building A/B testing campaigns, analyzing, and executing data learnings.
5. Strong attention to detail, with the ability to see the bigger picture.
6. Ability to work efficiently in a remote or hybrid environment with cross-functional teams (experience with Asana and Slack is a plus).
7. Proactively share new ideas for innovation and process improvement.
8. Exceptional project management, communication, and analytical skills.
9. Must come into our HQ in Los Angeles, CA, a minimum of 3 days/week.

In Addition

1. Ability to work cross-functionally with a fast-growing team.
2. Contribute to a supportive environment that fosters innovation.
3. Good energy and enthusiasm about this position and company.

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