SRGI is seeking an HVAC Trainer based at our headquarters in Raynham, MA.
We strive to grow an organization of highly trusted and qualified leaders to serve our industry and beyond. If you're interested in working for a successful manufacturer's rep agency with a great culture, clear vision, competitive salary, benefits package, product training and vacation time, please feel free to reach out!
Key Duties and Responsibilities
· Provide post-sales HVAC/hydronic technical support to customers, dealers, SRGI personnel, and contractors via phone and email.
· Conduct technical training sessions for dealers and distributors.
· Perform duties independently , demonstrating strong time management and organizational skills.
· Stay current with emerging HVAC/hydronic technologies , equipment, and accessories by attending manufacturer-provided training.
· Occasionally conduct on-site job visits as needed to support troubleshooting and ensure proper system operation.
· Utilize CRM software to log all tech support calls and job site visits
· Maintenance of SRGI training facility equipment
· Manage class attendance records in accordance with SRGI and manufacturer requirements
· Creation, editing, and delivery of technical presentations.
· Respond to customer inquiries promptly and professionally to maintain high levels of satisfaction.
· Identify opportunities to drive supplemental sales through technical support interactions.
· Proactively create supporting documents for common technical support items, best practices, and any other procedures.
· Perform other related duties as assigned by management.
Required Qualifications
· Minimum 5+ years of experience in the HVAC, heating or mechanical industry.
· Ability to work out of SRGI’s Raynham, MA offices.
· Extensive experience with either residential/commercial HVAC or hydronic heating systems is required.
· Comprehensive understanding of HVAC and or hydronic heating systems , including installation, diagnostics, service, and best practices.
· Strong communication skills with the ability to explain technical concepts to a variety of audiences.
· Capable in using CRM systems, email, and Microsoft Office Suite.
· Ability to travel locally or regionally for job site visits and training sessions.
Preferred Qualifications
· Experience delivering technical training or presentations
· HVAC certifications (e.g., NATE, EPA 608)
· Experience with HVAC Heat Pump and Mini Split systems
· Plumbing or gas license (journeyman or master)
...push code.To be good at this role, you must be a competent web developer. But to be great, you must be a holistic problem-solver. We capture... ...,000-$130,000 *We are considering a range of backgrounds and experience levels for this position and will adjust our offers...
...client is an ambitious aerospace start-up developing cutting-edge flight systems to redefine the future of space access and exploration.... ...impact, we want to hear from you. As a Flight Software Engineer, youll be at the heart of their missiondesigning, implementing,...
...Job Description Reliable Nurse Staffing is seeking a travel Cath Lab Technologist for a travel job in Sioux Falls, South Dakota. Job Description & Requirements ~ Specialty: Cath Lab Technologist ~ Discipline: Allied Health Professional ~ Start Date: ASAP...
...Job Description Job Description Description: BBI Transportation Owner/Operator Truck Driver Job Description **Owner Operator must have their own Truck** As an Owner/Operator Truck Driver at BBI Transportation, you will be responsible for operating and...
JEI Learning Center is hiring passionate and motivated afterschool instructors/tutors to teach elementary (K5) or middle school (68) students for the 20252026 school year including July to August for the summer program. This is a long-term opportunity for individuals who...