Job Description

*Network Support Specialist (C&E-DC)*

*Hybrid (On-site at CTC, 3 days per week)*

*Contract to Hire*

*$20hr*

*About the Role:*

We are seeking a *Network Support Specialist* to join our team and assist in maintaining and troubleshooting network infrastructure. This role focuses on supporting network operations, resolving connectivity issues, and collaborating with cross-functional teams to ensure seamless network performance. The ideal candidate will have a solid foundation in networking fundamentals, strong troubleshooting skills, and a passion for continuous learning.

*Key Responsibilities:*
* Provide day-to-day *network support* focusing on basic troubleshooting and issue resolution (e.g., IP address conflicts).
* Support and maintain *network hardware* components, including *routers* and *switches*.
* Assist in monitoring network performance and ensuring optimal operation.
* Collaborate with internal teams to identify and resolve network-related issues.
* Document network configurations, troubleshooting steps, and solutions.
* Deliver excellent *customer service* while communicating effectively with technical and non-technical stakeholders.

*Required Skills and Qualifications:*
* Strong understanding of *basic networking concepts* and *Cisco fundamentals*.
* Proficiency in *troubleshooting* common network issues, such as IP address conflicts.
* Experience with *network hardware* (routing and switching).
* Excellent *customer service* and *communication skills*.

*Nice to Have:*
* *CCNA* or *CCNP* certification.
* Positive *attitude* and *aptitude to learn* new technologies and processes.

Job Type: Full-time

Pay: Up to $20.00 per hour

Benefits:
* Dental insurance
* Health insurance
* Vision insurance
Schedule:
* 8 hour shift
* Day shift
* Monday to Friday

Application Question(s):
* Will you now, or in the future, require sponsorship for employment visa status (e.g. H-1B visa status)?

Experience:
* Cisco routers: 1 year (Preferred)
* MPLS: 1 year (Preferred)
* Software troubleshooting: 1 year (Preferred)

Ability to Commute:
* Harrisburg, PA 17110 (Required)

Work Location: Hybrid remote in Harrisburg, PA 17110

Job Tags

Hourly pay, Full time, Contract work, Remote work, Work visa, H1b, Shift work, Day shift, 3 days per week, Monday to Friday,

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