Job Description

The Lease administrator is responsible for all phases of property management. The administrator’s role supports the Property Manager in achieving the highest possible NOI through cost control, tenant leasing, AR collection, lease implementation, general administration and maintenance of each property. The role has a high level of tenant and owner communication, with daily interactions with the property management team .

Qualifications:

1. Education: A college degree is preferred but not required. Proficiency to perform advanced business mathematics is required
2. Experience: Previous management experience in property management or a related field is preferred but not required.
3. Skills: The position requires the ability to professionally deal with multiple people. This includes investors and tenants.

In addition, the position requires the following:

• Professional Image
• Excellent management and communication skills
• Understanding of sales, marketing and leasing.
• Strong customer service
• Exceptional organization and time management
• Knowledge of on-site maintenance including coordination of vendors and contractors
• Ability to close and secure a lease.

1. Licenses: A valid driver’s license and current automobile insurance is required. Real Estate Sales License and/or Property Management License (as required by State)
2. Availability: Position requires the ability to serve on-call as needed to serve each property.

Responsibilities:

• First and foremost, put client experience first and respond to clients in a timely manner.
• Rent collection, lease renewals, unit inspections and screening new applicants.
• Administrative duties in compliance with company policies and standards: Handling rent collections and assuring accuracy with a focus on minimizing delinquencies. Attend to tenant evictions and court appearances.
• Vendor ticket maintenance and approval of vendor bills.
• Maintaining accurate onsite resident files assuring compliance with property designated programs.
• Accepting and processing prospective resident applications in accordance with designated programs and policies and procedures
• Conduct details of move-ins and move-outs assuring accuracy and compliance with designated programs and GEM policies and procedures
• Keeping all resident and property records up-to-date and accurate, such as timely recertification files
• Communicate property activity regularly with the Property Manager.
• Maintaining records of all aspects of management activity on a daily, weekly and monthly basis.
• Submit required reports to corporate office as directed
• Ensure that all Fair Housing rules and regulations are understood and being followed.
• Ensure that both the letter and the spirit of the laws are being observed by all.
• General Maintenance and Operations - assure the physical asset of the property meets designated program requirements and standards.
• Expert on property operating system.

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