Manager, Patient Experience Job at Hudson Manpower, Murrieta, CA

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  • Hudson Manpower
  • Murrieta, CA

Job Description

Overview

For over half a decade, Hudson Manpower has been a trusted partner in delivering specialized talent and technology solutions across IT, Energy, and Engineering industries worldwide. We work closely with startups, mid-sized firms, and Fortune 500 clients to support their digital transformation journeys. Our teams are empowered to bring fresh ideas, shape innovative solutions, and drive meaningful impact for our clients. If you're looking to grow in an environment where your expertise is valued and your voice matters, then Hudson Manpower is the place for you. Join us and collaborate with forward thinking professionals who are passionate about building the future of work.

Job Description

The Performance Improvement /Patient Experience RN Manager will drive and foster a culture of patient-centered care while improving the patient and family experience.

This individual is responsible for translating information received from objective and subjective assessments of patient experience and patient relations into actionable behaviors.

Education


  • Completion of an accredited Registered Nurse program.
  • Bachelors degree from an accredited College or University in related field required.
  • Masters degree from an accredited College or University in related field preferred.


Certifications / Licenses
  • Current California RN License
  • Certified Patient Experience Professional (CPXP), preferred
  • Certified Professional in Healthcare Quality (CPHQ), preferred


Experience
  • 3 years of clinical experience in an acute with leadership abilities
  • Experience in patient advocacy or complaint/grievance management, preferred.
  • 1 year of quality or performance improvement experience including data analysis and management


Benefit Highlights
  • Challenging and rewarding work environment
  • Competitive Compensation & Generous Paid Time Off
  • Excellent Medical, Dental, Vision and Prescription Drug Plans
  • 401(K) with company match and discounted stock plan
  • SoFi Student Loan Refinancing Program



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