Medical imaging is a cornerstone of healthcarewhether for prevention, diagnosis, or treatment, its often the first step in a patients care journey. Yet the way imaging is facilitated in America is fundamentally broken. Patients face long waits, high costs, and difficulty accessing their records, which can lead to worsened outcomes and negative experiences.
Medmo is changing that. Were building a healthcare marketplace that empowers patients to easily access high-quality, affordable imaging from accredited providers in their area. By connecting top imaging centers and healthcare providers, we ensure patients receive the care they needwhile helping our partners operate more efficiently.
The Patient Experience Manager plays a critical leadership role in Medmos fastest-growing team. This position is responsible for leading, coaching, and developing our Patient Experience Specialists while ensuring the highest standards of service for our patients, providers, and imaging center partners. You will oversee daily operations, drive performance, identify process improvements, and serve as a key bridge between the frontline team and cross-functional stakeholders.
Were looking for a leader who is operationally strong, patient-obsessed, and passionate about team development. Youll be a cultural champion who models our values and helps scale the function as we grow.
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