Job Description

Job Description

Job Description

For more than forty years, MMS Group and its affiliates (Arco Management, TUC Management, and GoldOller Real Estate Investments) have been dedicated to quality property management. Our growing portfolio exceeds 40,000 residential units and includes high-rise luxury buildings, affordable housing cooperatives, subsidized rental properties, supportive housing, and conventional apartment buildings. Our clients include progressive building owners, governmental agencies, real estate entrepreneurs, financiers, not-for-profit organizations, and cooperative and condominium boards. While each community and client are unique, each share our singular commitment to excellence.

We are currently seeking a temporary Relocation Specialist for our 200-unit residential property located in Salisbury , MD . The Relocation Specialist will be responsible for overseeing the relocation of residents prior to and during a property's rehabilitation. Above all else, the spirit of teamwork and cooperation with other team members will not only improve the job but enhance the entire work experience.

Duties and Responsibilities

• Creates and maintains consistent communication, both verbal and written between several parties (residents, management, and contractors)
• Monitoring and responding to emails/phone calls, and reporting information from contractors, management, and residents
• Coordinate relocation for renovations (temporary and furniture moving within units)
• Work with residents during the renovation to make sure needs are being met
• Book hotels and transportation for residents who need to be temporarily relocated
• Making sure the start date of renovation is accurate
• Ability to maintain clear and concise data regarding renovation timelines
• Must be able to update, create and maintain Outlook calendars with all renovation timelines
• Required to send 30, 14- and 7-day notices to residents prior to renovation start
• Have resident meetings prior to renovation to address any concerns or issues
• Follow-up with residents to ensure packing has started at required intervals
• Ensure temporary housing is prepared, inspected, and ready for temporary occupancy
• Other duties as assigned

Qualifications for this position

• Bachelor's degree in management, business administration, or a closely related field preferred
• Minimum of five years experience in property management (preferably, affordable housing)
• Strong interpersonal, oral, and written communication skills
• Must be organized, detail-oriented and have good time management skills
• Ability to work weekends and evenings as needed
• Ability to multi-task and work in a busy environment

Equal Opportunity Employer

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