Job Description

2025 - Training and Development Specialist positions

LEADS - Sponsored Program of The Research Foundation for The State University of New York

Position Title: Training and Development Specialist (3 Positions Available)

Annual Salary: $61,000 to $63,000

Location: Buffalo/Albany (hybrid)

FTE: Full Time Position

Scope of Responsibility:

Learning, Engagement, and Development Services (LEADS) at SUNY Buffalo State University is seeking a Training and Development Specialist in Albany will work to provide training, technical assistance, and other activities as requested to support OTDA initiatives related to training its field-based staff. This includes the Department of Social Services district staff at various locations.

Job Duties:

• Participate in the training development, delivery, feedback, and modification process by assisting in the implementation of systems enhancements, including browser-based systems functionality;


• Provide one-on-one training, overview and classroom instruction to Department of Social Services district staff at various field locations;


• Provide and/or develop in-house WMS training pertaining to new software releases;


• Prepare written training documentation and administrative reports;


• Develop automated reports from the WMS database used to identify policy related deficiencies in the operational environment;


• Develop case examples and initiate support procedures to maintain the training database;


• Provide individual case processing support;


• Monitor policy application and provide related training;


• Monitor implementation;


• Perform related activities such as system testing, WMS inquiry, etc.;


• Perform other duties as assigned.

Required Qualifications:

• Minimum of one year experience in the implementation, training, planning, or operation of a human services-related program with a preferred emphasis on Temporary Assistance or at least two years of relevant experience providing technology training or related activities working within a large data base environment.


• Excellent communication skills;


• Proficient in the use of standard computer applications including MS Office;

Preferred Qualifications:

• Bachelor’s degree in a related field;


• Two years of experience providing social or human services training or related activities;


• Specific knowledge or experience in the delivery of social services programs such as TA, HEAP, or SNAP


• Experience working in or with a community-based organization, state, or county social services agency


• Familiarity and experience using Web conferencing technology (i.e., Zoom, WebEx)


• Experience using Abode Acrobat Pro

Physical requirements:

Must be able to:

• Ability to move heavy boxes;


• Ability to carry A/V equipment;


• Ability to arrange classroom furniture for training room set-up;


• Ability to travel long distances.

Travel Requirements:  Must be able to travel throughout New York State to deliver training, technical assistance, or attend meetings as needed.

This opportunity includes an excellent benefit package and is grant-supported by the SUNY Buffalo State Sponsored Programs Office/Research Foundation. We are an Equal Opportunity Employer.

To Apply Please visit:

Positions open until filled.

The Research Foundation (RF) is not an agency or instrumentality of the State of New York. Employees of the RF are not state employees, do not participate in any state retirement system and do not receive state fringe benefits. The RF operates under a contract with The State University of New York and receives no directly appropriated state funding

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