Job Description

Boulevard Brewing Company is recognized as a leader in the high-end beer segment. Boulevard Brewing Company is proud to be part of the Duvel Moortgat family of breweries which also includes Duvel USA and Brewery Ommegang. As the fourth largest craft brewery by volume in the United States, our beers and cocktails are built by our people, who are bound together by a devotion to our products and customers. We offer a competitive salary, employee bonus, medical/dental, 401k, educational assistance, parental leave, and other wonderful employee perks and benefits!

SUMMARY

The Hospitality Assistant Manager position is a full-time, hourly position. This position is in support of, and directed by, the Hospitality General Manager, to assist the Hospitality team with operational and Administrative tasks, as well as venue and event preparation in advance of private events, and assist the General Manager, Hospitality Managers and Event Staff as needed, or as directed, with event bartending, event opening and closing, event prep, food and beverage facilitation, audio-visual tasks, Brewhouse Two reception/“Gatekeeper” functions – or other related tasks, both before, during and/or after private events. This position can be expected to be scheduled to work a variety of days, evenings, weekends and holidays.

On the Floor/Front of House Operations: In Charge of Bartender Performance and Bartender Training

Bartend, event facilitate and assist with private events as needed/as scheduled in Hospitality private event venues

Function in the role of Manager on Duty (MOD) and or Closing Manager when assigned/scheduled

Coordinate and lead bartender training, as well as update bartender/event staff training manuals/materials and procedures – review and monitor the event staff’s event preparation, Boulevard beer & product knowledge, as well as periodically expand and improve the event staff’s familiarity with Boulevard’s history, it’s key leaders, and current trends - anything that might improve the ability of our staff to elevate the experience of our private event attendees

Track and ensure staff meets requirements for the Missouri SMART Certification. Ensure HR team has required certification in employee’s personnel file

Ensure all monthly and safety training is completed by hospitality staff

Assist with greeting event hosts across property at event access time, when possible, introduce yourself as the Hospitality Assistant Manager and offer to be of service. Check-in with all active events and event staff, including security- offer to assist Managers, Closers, MOD’s – identify solutions to issues that may arise when Tour stop locations transition to active event venues

Collaborate and become familiar with other departments and Team members within the Global Consumer division: Culinary/Catering, Tours, Gift Shop, Beer Hall, etc.

Administrative: Assist General Manager with Projects and Initiatives

Assist the Hospitality General Manager as directed

Create a full month calendar of all private events that are to occur on campus and share with the appropriate parties involved in the logistics of scheduling and setup of all event spaces

Order supplies and monitor inventories for all event spaces and office needs

Ensure receipt and storage of custom glassware, Boulevard wine, and any materials related to events, or purchased or belonging to Hospitality

Ensure that all pre-event details are executed when assigned

Learn how to create and assist with Catering contracts and Certificates of Insurance as required

Communicate with caterers concerning their insurance and compliance with our Zero Landfill requirements

Prepare for and attend the weekly BEO and Process meetings

Assist Managers with contacting hosts for day-of event details when assigned and learn to conduct walk-through tours for clients and vendors during the 30-day coordination/event detailing period when assigned

KNOWLEDGE, EXPERIENCE AND ABILITIES REQUIRED OR VALUED

Experience working in retail/Hospitality/service environment

Self-motivation and ability to work with a limited amount of direction; an ability to work both independently and within a team to accomplish goals Embrace the Duvel Moortgat values: Passion, Quality, Sustainability, & Integrity

Strong sense of urgency and commitment to achieving results

Strong leadership skills and/or supervisory experience

Ability to collaborate and work well with management, peers, and across departments and disciplines

Strong communication and interpersonal skills

Administrative skills, including organizational and computer proficiency

Proficiency, or willingness to invest in learning Microsoft Excel, Outlook, SmartDraw, Publisher, Navision, Caterease, and Word

Familiarity with inventory management and controls

Requires the ability to obtain and maintain a Missouri Smart Certification

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

PHYSICAL REQUIREMENTS

Requires continuous standing and walking

May involve occasional lifting and carrying

Must be able to communicate effectively (verbal and written)

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